Lloyds and Halifax banking apps down as furious customers can't see payments

Halifax and Lloyds Banking customers have been unable to log into their banking apps this morning.

Customers of Lloyds Bank, Halifax and Bank of Scotland have reported being unable to log into the app at all, while some can log in but are unable to see their recent transactions. Some banking customers are also reporting issues when using their cards.

The banks are owned by Lloyds Banking Group and this morning there were 4,000 reports of faults for Halifax this morning on the website DownDetector. Lloyds Banking app had 2,000 reports and Bank of Scotland had 1,100.

One X user said this morning: "@LloydsBank I cannot view transactions in my new Lloyds app even previous month's data is not visible please help." Another X user said: "Thanks @BankofScotland that was embarrassing when I went to pay for my shopping!!!!!"

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Lloyds Banking Group confirmed in a post on X that there was an issue and that it was working to fix it as soon as possible. The post read: "We know some customers are having issues with Internet Banking and Mobile Banking. We're sorry about this and we're working to have everything back to normal." This post was published across each bank's social media page.

On X user claims there have been several issues with the banking group's apps since they issued an update. They said: "#lloyds bank app not working again. Has been terrible since the update. Perhaps you should concentrate on current customers rather than trying to attract new customers with a £200 bung."

A Halifax customer reported the issue at around 10:30 this morning saying: "@HalifaxBank What is going on with the Halifax app? I logged in but it's not displaying any transactions when I click on my account and no transactions when I click on statements. All I can see is the total money in my account." Another banking customer claimed that this was the third time over the last month there had been issue with online banking.

A second Halifax customer wrote: "Halifax banking online/app are broken not working and I’m proper p*ssed off..!!". A third customer said the issue was causing them "anxiety". They said: "@HalifaxBank having issues with my Halifax app - causing me anxiety! Can someone please help."

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